Last updated: July 2026
You may cancel your order before the merchant accepts and starts processing it. Once an order is marked as "Preparing" or "Out for Delivery," cancellations may not be eligible for a full refund.
If you receive damaged, incorrect, or expired items, you are entitled to a full or partial refund. Please report the issue within 2 hours of delivery along with photographic evidence.
Appointments can be cancelled up to 4 hours prior to the scheduled time for a full refund. Late cancellations may incur a small cancellation fee to compensate our service agents.
Approved refunds will be processed back to the original payment method within 3 to 5 business days, depending on your bank's processing times.
To request a refund or raise an issue, please contact us securely at enquiry@bazarchowk.com.